Privacy Policy

Last updated: January 2026

At Twelvenets, LLC (“we,” “us,” or “our”), we are committed to protecting the privacy of visitors to our website twelvenets.com (“Site”). This Privacy Policy explains how we collect, use, share, and protect information when you use our Site or contact us through digital forms. By accessing or using our Site, you agree to the practices described in this policy.

1. Information We Collect

We may collect information you provide directly when you:

  • Sign up for updates or newsletters

  • Complete contact or inquiry forms

  • Communicate with us by email

Examples include your name, email address, phone number, organization name, and message content. We may also collect technical information automatically when you visit the Site, including IP addresses and cookie data.

2. How We Use Your Information

We use collected data to:

  • Respond to your inquiries and requests

  • Send newsletters and updates if you opted in

  • Improve our Site and user experience

  • Comply with legal obligations

We do not sell your personal information for profit.

3. Cookies and Tracking

Our Site may use cookies and similar technologies to understand how visitors use the Site, improve performance, and personalize content. You may be asked to consent to the use of cookies depending on how you interact with the Site.

4. Information Sharing and Disclosure

We may share information with:

  • Service providers who help with website hosting, analytics, and email distribution

  • Legal authorities when required by law

  • Trusted partners under confidentiality commitments

We do not share personal information with third parties for their own marketing purposes.

5. Data Security

We implement reasonable safeguards designed to protect your information from unauthorized access or disclosure. However, no method of transmission over the internet is completely secure, and absolute security cannot be guaranteed.

6. International Data Transfers

If you are located outside the United States, your information may be transferred to, stored, and processed in the United States where our servers and partners are located.

7. Your Rights

Depending on your location and applicable privacy laws, you may have rights including:

  • Accessing the personal information we hold about you

  • Correcting or updating your information

  • Requesting deletion of your personal data

  • Withdrawing consent for certain uses of your information

To exercise these rights, please contact us using information in Section 9 below.

8. Children’s Privacy

Our Site is not directed at children under 16, and we do not knowingly collect personal information from minors. If you believe a minor has provided personal information, please contact us so we can remove it.

9. Contact Us

If you have questions about this Privacy Policy or how your data is handled, email us at:

Email: hello@twelvenets.com
Phone: +1 (512) 796-3106
Address: 701 Tillery Street Unit 12-1455, Austin, Texas 78702, United States

10. Changes to This Privacy Policy

We may update this policy over time to reflect changes in our data practices or applicable laws. We will post the updated policy on the Site with a revised “Last updated” date.